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Old 19-04-2013, 08:48 AM
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Default RBS Shamed, Again!!!

Will they ever change?
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Old 19-04-2013, 09:02 AM
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Dragonlady Dragonlady is offline
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I am having the same problem with GE Money..They now have three death certificates, all original and keep stating they don't have one...shame Obi's ashes are buried at sea, then again I do have the offical paperwork and the ship's copy of the computer printout where the Navy buried them showing the latitude and longditude (sp).

RBS lost the first Death Certificate, so I had to go into the local branch and make a fuss before they realised they already had an original death certificate on record.

When Obi died I got ten copies, so all are numbered consecutively. of course I had to pay for them, it was cheaper at the time, now when a certificate is required it costs more.

No, none of them will ever change. Perhaps the mail room of these organisations should be retrained to know what importance to place on a Death Certificate. I have sneaky feeling the certificates are placed in the file and forgotten.
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Old 22-04-2013, 10:02 PM
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This is really incompetence at its worst.

The real evil is not the payment of money, but the secrecy attending it (Chitty L.J. in the case of Shipway v Broadwood [1899] 1 QB 369, 373). .

The courts shall not make an enforcement order under section 65(1) if section 61(1)(a) (signing of agreements) was not complied with unless a document (whether or not in the prescribed form and complying with regulations under section 60(1)) itself containing all the prescribed terms of the agreement was signed by the debtor or hirer (whether or not in the prescribed manner

Moneylending transactions as a class give rise to significant social problems.

Astalavista baby and I'll be back
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