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  #1  
Old 10-06-2008, 02:07 PM
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Default This morning at the local hospital

Those of you who know our circumstances might appreciate our black humour regarding this situation.

One Bung Lung has been complaining about his aching calf muscle for about four weeks, as he wont do anything to help himself (typical male) I had enough and rang the doctor six days ago for an appointment. The partner in the prctice saw him immediately, and wanted a blood test done just in case it could be a blood clot. leg not swollen, leg not red, but muscle still sore feet are numb (what else is new, both ends are starting to match up) and he has had vascular surgery on this leg as well as a varicose ulcer.

This morning at 8.40 we go back to GP for blood results. Our regular GP sees him, measures both calf muscles, both the same, no redness but calf still tender. ddimer on the bllod test is 296 when normal is 250, BUT remember One Bung Lung has had chemo and this will elevate this reading and we have had this before. GP decides to refer him to the DVT nurse at local hospital. He tried to ring her to arrange a doppler scan to rule out DVT. She is not there, so gives us the letter, and tells us to head for the hospital. We arrive, she is not there so we sit while they try to locate her. Agfter half and hour they decide that as she can't be found they will see OBL via A & E. We sit and wait 2 and 1/2hours, I go up to desk and ask will be much longer, we have been heres since 9.05am. Ooops they have forgotten us, but will see you next. Wait another 15 minutes and OBL is called, they yell out the wrong name, use his first name and I realise it's him. Both of us limp in. Guess what this is going to be a full A & E admission, more blood tests, be seen by A & E doctor and wait. Oh no, that isn't going happen, we are to see the DVT nurse for a doppler scan. they had other plans, they were going to admit him to MAU, give him blood thinning injections and no doppler today it's booked out. No way , narda, zilch, so back to the rellies room at A & E. One of the medicos comes in, nice enough young lady, and she hasn't read his notes to get the background and proceeds to tell us if this blood clot breaks up and goes to his lung he will die. With that both of us burst out laughing. I gathered aneough composure to say Really? kent lost it at that stage and told her to read his notes and what he was there for.

She wanted to push the bllod thinning injection and kent really laid the law down regarding the result of the last time he just such an injection. She realised what he was saying.

So here we are, still no appointment and waiting for a phone call from the x-ray department for the doppler scan to be done. Still no sign of the DVT nurse who job this is. Talk about a way to waste 6 hours and duplicate tests and incur more unnecessary costs. The other side of the coin, yes they were be cautious and doing what they considered in the patients interests (to their way of thinking), yes the blood thinner could prevent problems, but the blood thinner can cause more problems if administered unnecessarily, because he is due for another bronchoscopy and if he bleeds this will be another admission to hospital and drain on resources.

No there is no coughing, no there is no pain, no there is no wheezing and heart sounds are regular

OBL is still on borrowed time because we have fought the system all the way and it is apparent they still do not realise what we mean by the term pallitive care. He told her, 'if it is a DVT, then I will consider blood thinners, but until it is diagnosed as such, it is status quo.'

I wonder how long it will be before we get the phone call?
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Old 10-08-2008, 11:27 AM
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They have done it again. This time a five page complaint to the CE at the local hospital.

If anyone wants a copy of the complaint you know how to contact me.

I am making a jug of Sangria this afternoon, so if you PM me make sure you give me your email addy because this complaint letter is long and a copy is going to our MP. I have also posted on the NHS http://www.nhs.uk/ServiceDirectories/Pages/Hospital.aspx?id=RQQ31&v=3.

I didn't realise the typos were in in it, and I certainly did not realise I could rate the hospital. I have notified the moderator of the site regarding the typos and the ratings, because they do not score high at all in my estimation.

Last edited by Dragonlady : 10-08-2008 at 12:32 PM.
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Old 10-08-2008, 12:22 PM
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Sorry to hear you are having a bad time at the moment DL

In the news a couple of weeks ago there was a story about rating your doctor and how someone has started up a website so anyone can do just that.

Heres the link, it maybe worth a look

http://www.iwantgreatcare.org
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Old 10-08-2008, 12:29 PM
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It's not our GP we have the complaint about, it is the local hospital and duty of care to the patient.
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Old 10-08-2008, 12:30 PM
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Madness that to get the best care we now have to go abroad was the law past yet that we could now have surgery abroad under the nhs? It may help a lot of people, but i know Obi can't travel, it would of been nice for you to of gone off once your last episode was becoming more positive.

Keep kicking them DL, so many people don't know how and its complaint like yours that will; hopefully make the difference in the end.

hugs xxx
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Old 10-08-2008, 12:39 PM
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Quote:
Originally Posted by Dragonlady View Post
It's not our GP we have the complaint about, it is the local hospital and duty of care to the patient.
This site does cover GPs, hospital doctors, specialists etc.

I understand its not a specific doctor, just thought it maybe handy to be able to take a look to see how certain doctors are rated by the public.
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Old 10-08-2008, 12:41 PM
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No you have to have permission from the NHS to go abroad for surgery, otherwise it will not be re-imbursed. OBI doesn't need surgery, but he does need good quality care locally in an emergency and this is not happening in any of the times he has been admitted to HInchingbrooke. You have read my letter and the questions I have asked regarding his treatment. When it turns out that they still have you living at an address where you lived four years ago and the incorrect GP Practise, as well as all the missing documentation from his hospital records, it does make you wonder. This hospital was marked for closure as being underperforming, I would agree, sad bit is the nearest hospitals with emergency care are Addenbrookes or Peterborough which could be dire for most people and impossibe for some people.
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Old 10-08-2008, 12:56 PM
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Quote:
Originally Posted by Jster$$$ View Post
This site does cover GPs, hospital doctors, specialists etc.

I understand its not a specific doctor, just thought it maybe handy to be able to take a look to see how certain doctors are rated by the public.
Sadly for the hospital doctors concerned I know the players professionally and I know how the rounds are conducted and reported to the Consultant. The Consultant can only make a decision on how the case is presented to him. This consultant if I needed surgery I would trust. it is the Junior doctors newly qualified and in the first post since graduation that need the closest supervision and this did not happen in this case. The nurses also have a lot to answer for.

If the Consultant had known OBI was my husband it might have been a different outcome. His Registrar got a shock when he saw it was me in A & E, his attitude certainly changed.

Last edited by Dragonlady : 10-08-2008 at 12:58 PM.
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Old 10-08-2008, 01:15 PM
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Quote:
Originally Posted by Dragonlady View Post

If the Consultant had known OBI was my husband it might have been a different outcome. His Registrar got a shock when he saw it was me in A & E, his attitude certainly changed.
Which is so wrong, they should treat all their patients with the same level of care. (good for you though)

Maybe in the future the public will be able to comment on the whole NHS staff, nurses, junior drs.....dont think there would be enough webspace for that though lol
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Old 10-08-2008, 01:15 PM
BOUDICCA BOUDICCA is offline
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Oh Dear DL,
That is awful-
Very Bad!

soft hugs XX

BOUDICCA
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