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#1
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#2
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![]() I have made this a sticky for everyone to use as needed. Thank you Grimbell.
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#3
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![]() Unfortunately though, it is aimed at debt/consumer advisers!
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#4
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![]() This is from the debt collection page:
Debt collection complaints If you are an adviser or third party organisation and you would like to complain to the OFT about the debt collection practices of creditors and/or their debt collection units, as well as external debt collection agencies, please download and complete the complaint form (word file 123 kb) and return it to the OFT by post or email. I thought this might mean CCS could maybe use it to complain re: MBNA |
#5
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![]() I assume so. We are a 3rd party organisation
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Regards |
#6
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![]() hi
SOme adreesses that may be useful Further details on the guidance can be found at WWW.oft.gov.uk/advice Issues relating to none compliance with the OFT’s guidance can be e-mailed at debtcollectionguidance@oft.gsi.gov.uk or telephone on 020 7211 5823 Best regards peter |
#7
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![]() Nice to see they have refused and revoked licenses this quarter, although they all look to be small bit players.
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Advice & opinions of Tamadus and the Consumer Credit Support Group are offered from personal experience only. They are offered informally, without prejudice & without liability. Use your own judgment. It is suggested you seek advice from a qualified, insured professional at all times Please consider making a donation to this site (we suggest 5%) from any charges we help you reclaim. consumercreditsupport.co.uk email addresses are now available at a cost of £5 per year. Please PM me for details |
#8
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![]() I discussed this with the OFT and they stated they would look at any complaint we made against any organisation. tHis is why I sent the MBNA dossier on to them
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#9
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![]() Quote:
" Quote:
Yes I am, however I am not able to comment or take action on cases brought to us by individual consumers. However information received may be forwarded to one of our market study teams for their further consideration. ** " That reply confirmed by fears about the OFT. Absolutely toothless. The words "may be forwarded" just about finished me off with them. |
#10
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![]() Sorry to say this but the OFT like the other so called regulators are nothing more than a bunch of useless t-ossers & not fit for purpose.
The one good thing that might come out of the Northern Rock fiasco is that Parliament are taking a close look at the FSA & by default all of the others. Hopefully they will find them as wanting as the consumer
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Regards |
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