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  #1  
Old 13-07-2007, 09:51 AM
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grimbell grimbell is offline
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Default nat west change tack

http://www.ft.com/cms/s/6ce865b4-30a...00e2511c8.html


They could have dropped the fees to 12 at least!
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Old 13-07-2007, 09:55 AM
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I guess they think this is a clever way of using the service defence ahead of the OFT findings at the end of the year.

Personally, there is no way I would take them up on their "kind offer" - they are doing it for strategic rather than altruistic reasons.

It just occured to me- Nat West own First Direct don't they. Haven't First Direct just lost 20,000 customers due to introducing a 10 monthly fee for their accounts?
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Last edited by Belibaste : 13-07-2007 at 10:04 AM.
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Old 13-07-2007, 10:17 AM
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They are still trying to fleece the customers. I think most of the customers are awake now to the ploys being used by the banks to generate extra profit. If you took up this offer and never slipped into o/d, you have given the banks 120.00pa for nothing..err excuse me, what do I get back for not slipping into red for a year 100.00???? not likely
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Old 13-07-2007, 10:34 AM
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Quote:
Originally Posted by Belibaste View Post
It just occured to me- Nat West own First Direct don't they.
I thought NatWest were part of RBS. First Direct (if my memory serves me well) were Midland, so are now HSBC (not that makes any difference to the point made here, I'm just posting for clarity).
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Old 13-07-2007, 10:56 AM
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Quite right M55-they are part of HSBC
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Old 13-07-2007, 11:14 PM
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Save me the bother of correcting that faux pas. I should point out that the most important people that the bank have not told is STAFF
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