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Old 11-01-2008, 12:10 PM
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Turboman Turboman is offline
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Default Unexpected Crashes

Unfortunately my shiny new Dell falls over now & again as below:

A problem has been detected and windows has been shut down to prevent damage to your computer.

The problem seems to have been caused by the following file: ati2dvag

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps.

The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.

Please check with your hardware device vendor for any driver updates.

Technical information:

*** STOP: 0x000000EA (0x8868C020, 0x89C1B190, 0xBA4E3CBC, 0x00000001 )

ati2dvag
Beginning dump of physical memory


Does anybody have advice on what actually I should do?

Turbo
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  #2  
Old 11-01-2008, 12:58 PM
m55dlc
 
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ATI is your graphics card I suspect. I would think you should enter that name of file into Google and I would think there would be others who have had similar problems. You may have a defective card or, if it is on the motherboard, that itself may be defective. I would suggest, though, that the chances are it is a driver issue and an updated driver will either be available from ATI or from Dell or indeed from somewhere else on the internet.

These things are sent to test us.
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  #3  
Old 11-01-2008, 12:59 PM
m55dlc
 
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Look at http://www.pcreview.co.uk/forums/thread-1980447.php
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Old 11-01-2008, 07:57 PM
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Tamadus Tamadus is offline
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This is a well known problem where ATI Radeon graphics cards are involved and it's definitely the driver.

ATI and every other Radeon graphics card manufacturer keep denying it's them at fault.

A search on either google or MSN will produce hundreds of comments on it and many possible fixes. If this is a new computer I would speak first to the dealer or manufacturer.
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Old 11-01-2008, 10:26 PM
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Sell your Dell and get an Apple Mac. Had mine 4 yrs and never had a virus or a crash.
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Old 12-01-2008, 10:05 AM
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Thanks for replies

Yes-on Google I see it is a common problem with varying degrees of satisfaction on the "fixes".

As Tam reccommends, I'll try Dell first.

Turbo
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